mydlr.com

Thank you for shopping at www.mydlr.com Our exchange policies are stated below.

1. The Return and Exchange Policy described below applies only to online purchases made through www.mydlr.com

2. FINAL SALES: All sales of Gift cards, e-gift certificates, cosmetics, jewelry and items marked as "Sale" are final. FINAL SALE items cannot be returned for exchange, credit, or refunds.

3. For all other items, to be eligible for an exchange, or credit as described below, the merchandise must be returned unworn with tags intact and must be accompanied by the original return form and customs documents (if applicable). Returns are accepted within 14 days from the post mark. If any item, other than FINAL SALE merchandise, purchased at www.mydlr.com fails to meet your expectations: 1. It may be returned to www.mydlr.com for an exchange or store credit towards your next purchase; or 2. It may be returned by mail to the address below for a refund.

Returns for Online Purchases At Our Stores :

1. We are currently unable to process refunds at the stores for any online purchases. For refunds of online-purchased merchandise, you must send by mail to the address provided above.

Returns for Defective Items and Wrong Items Shipped :

1. Any defective item(s) or item(s) that was different from Original Invoice may be exchanged: Please note that all defective item(s) are subject to inspection. Exchanges are not permitted for returns from the U.S. territories, APO/FPO and International addresses.

By mail.

To ensure proper processing, on the return form indicate the return code for the item(s), either "defective" (21) or "wrong item shipped" (51). If defective, describe the defect and if you would like a replacement, please indicate "exchange" on the "notes" section. Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, an exact replacement, if available, will be shipped to you free of charge. If your exact replacement is out of stock, we will process a refund back to the same form as the original order payment method. 2. Upon inspection, if item(s) is deemed defective or wrong item(s) shipped, your return shipping cost will be credited back to the same form as the original order payment method. In order to receive credit for your return shipping cost, you must attach the Return Shipping Receipt along with the Return Form. The shipping credit amount is subject to the following for returns from U.S., APO/FPO and the U.S. territory addresses: UPS ground full amount will be reimbursed. If overnight, 2 day, or 3-day service is used, only the amount UPS ground would have charged for the same return will be refunded to you, not the actual amount spent. For returns from International addresses, the shipping credit amount is subject to the following: If any standard shipping method is used, the full amount will be reimbursed. If any express shipping is used, only the amount USPS First-Class Mail International would have charged for the same return will be refunded to you, not the actual amount spent.